Getting Help

Forgotten DLS Password

Because of the way the password is stored in the database, we cannot retrieve your password (it is stored in a highly-encrypted format). If you have forgotten your password you can have it rest by opening the Design Laser System client and click on the "Forgot Password" button. You will then see the following screen.

In a series of steps you will be asked to identify yourself by your Unity ID and then respond to the Secret Question that you specified when you created your account. If your answer matches what is stored in the database you will be prompted to provide a new password for your account.

Once you've changed your password, you can login immediately with the new password.

Lasercutter Status Information

Because the lasercutters are in such high demand during the academic year, we've made every effort to provide you as much information as possible about their operational status. Check the Main Schedule window for the status of the lasercutter.